What We Collect and Why We Hold It
When you create an account, we collect your name, contact details, and the mobile number linked to your bKash, Nagad or Rocket wallet. This is needed to verify your identity, process deposits and withdrawals, and keep your account secure. We also log device information — browser
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type, operating system, and session timestamps — to detect unusual access and protect your wallet from unauthorised use. Payment data from bKash, Nagad and Rocket transactions is stored in an encrypted form and is never shared with third parties for marketing. We retain account records for
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as long as your account remains active and for a further period required by applicable rules. If you close your account, we will remove your personal data from active systems within a reasonable period, subject to any retention obligation under local law. Use of this platform
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is available only where permitted by your local law and in eligible regions. We do not knowingly collect data from anyone outside eligible jurisdictions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.